NewNet will be conducting scheduled maintenance to apply Microsoft updates to our Hosted Exchange services between 06:30 to 09:00 on Saturday 13th February. During this time, there will be intermittent access to the hosted Exchange services.
We would like to apologise in advance for any inconvenience this may cause.
NewNet engineers are currently investigating an issue with our PowerHost mySQL server (mysql1.ukisp.com).
Some customers that have websites hosted on the PowerHost servers and are using a mySQL database may experience some issues reading data from their database.
Updates will follow as soon as possilbe
Some leased line customers may be experiencing problems with connectivity, due to an issue with an access router.
NewNet engineers are currently investigating to restore service to this router as soon as possible.
NewNet would like to inform you that there will be scheduled maintenance for our Hosted Exchange services between 06:30 to 08:00 on Saturday 30th January. During this time, there will be intermittent access to the hosted exchange services.
We would like to apologise in advance for any inconvenience this may cause.
Following the loss of a tunnel on one of the BT central pipes overnight, NewNet engineers will be re-balancing the pipes during an emergency maintenance slot on 20/01/10 - 18:30. All IPStream sessions will be disconnected as a result of this maintenance, but should re-connect automatically. If your session does not re-connect automatically, please try power cycling your ADSL modem/router. If you still have no connection following this, please contact NewNet’s support team.
Anyone who is experiencing issues before the re-balance at 18:30 should attempt disconnecting and re-connecting their PPP session (Power cycling their ADSL router/modem). This may need to be attempted a couple of times before the session is established on an unaffected pipe.
